Xtreme HD IPTV
Effective Date:
Thank you for choosing Xtreme HD IPTV. We want to ensure that you have a positive experience with our service, and we understand that circumstances may arise where you may need a refund. Please review our refund policy below for details on the terms and conditions of refund requests.
1. Eligibility for Refund
We offer refunds under the following conditions:
- Subscription Cancellation: If you decide to cancel your subscription within the first [3] days of purchase, you may be eligible for a full or partial refund, as outlined in the terms of your subscription plan.
- Service Outages: In the event of extended service outages or significant disruptions, we may issue refunds on a case-by-case basis.
2. Refund Request Process
To request a refund, please follow these steps:
- Contact Support: Reach out to our customer support team via email at support@xtremehdiptv.com or through our online support portal.
- Provide Details: Clearly state the reason for your refund request, providing any relevant details such as the date of purchase and your account information.
- Allow Processing Time: Please allow [3] business days for our team to review and process your refund request.
3. Refund Determination
Refund requests will be evaluated based on the specific circumstances and adherence to the eligibility criteria mentioned above. Xtreme HD IPTV reserves the right to deny a refund if the request does not meet the outlined conditions.
4. Refund Methods
If your refund request is approved, the refund will be processed using the original payment method. Refunds may take [X] business days to reflect in your account.
5. Changes to Refund Policy
Xtreme HD IPTV reserves the right to update or modify this refund policy at any time without prior notice. It is the responsibility of users to review this page periodically for any changes.
Contact Us
If you have any questions or concerns about our refund policy, please contact us at:
- Email: support@xtremehdiptv.com
Thank you for choosing Xtreme HD IPTV.